1. Overview
At Creative Corner Hub (referred to as "we", "us", or "our"), we are dedicated to protecting the privacy of our website visitors and clients. This Privacy Policy details how we collect, store, share, and protect personal and financial data when you use our website, inquiry systems, and online billing/payment services.
By using our website, submitting inquiries, or initiating online payments for our design and astrology services, you consent to the practices outlined in this policy.
2. Information We Collect
We collect personal data required to provide design services, respond to inquiries, and process billing. This includes:
- Contact Information: Name, email address, phone number, and physical billing/shipping address.
- Project Details: Information about your business, design requirements, branding guidelines, and specifications submitted via our inquiry forms.
- Transaction Records: Billing identifiers, service choices, transaction dates, amount paid, and invoice details.
3. Security of Online Payments
To ensure complete safety when purchasing or booking services online, we enforce strict payment security controls:
- Encryption: Our website uses Secure Sockets Layer (SSL) encryption protocols to transmit billing details between your browser and our secure payment gateway systems.
- Compliance: The payment processors we partner with adhere to the Payment Card Industry Data Security Standard (PCI-DSS), which is the global standard for securing transactional data.
- Verification: All credit card, debit card, UPI, and netbanking transactions go through mandatory multi-factor authentication (such as OTP or mobile app confirmation) as required by banks and legal authorities.
4. How We Use Your Information
The information we collect is used solely to execute business transactions and deliver services:
- To generate estimates, invoices, and payment receipts.
- To communicate regarding project milestones, drafts, revisions, and deliveries.
- To authenticate transaction details and prevent online payment fraud.
- To comply with legal tax reporting and billing requirements in India.
5. Cookies & Site Analytics
We use cookies to improve user experience, remember preferences, and analyze website traffic. Cookies do not contain payment-related information or passwords. You can disable cookies in your browser settings if you wish, though some features of our site may not function optimally as a result.
6. Contact & Grievance Details
If you have questions regarding this Privacy Policy, payment transaction failures, or refund statuses, you can contact us at:
- Email: info@creativecornerhub.com
- Phone: +91 91574 13030
- Registered Address: 543, Yash Arian, Near Swami Vivekanand Circle, Memnagar, Ahmedabad, Gujarat - 380052